Terms of service

Welcome to Erlato. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. About Us Erlato was founded in 2019 and specializes in premium diningware, including curated cutlery sets crafted in gold plated, silver plated, stainless steel, leaf design, and wooden-handle variants. We are committed to delivering a luxury experience to every customer.

2. Use of Our Website By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree not to use our website for any unlawful purpose or in a way that could harm Erlato or its customers.

3. Products and Pricing All products are subject to availability. Prices are listed in LKR and are subject to change without notice. We reserve the right to limit quantities or refuse service at our discretion.

4. Orders and Payments By placing an order, you agree that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at any time. Payment must be made in full before an order is processed.

5. In-Store Pickup Currently, Erlato fulfills orders via in-store pickup only. Customers will be notified when their order is ready for collection. We are not responsible for delays caused by circumstances beyond our control.

6. Returns and Refunds All sales are final. Once items have been purchased and have left our store, no refunds, exchanges, or returns will be accepted. We encourage customers to carefully inspect their purchase before leaving. If you have concerns about your order prior to collection, please contact us before pickup.

7. Intellectual Property All content on this website, including images, text, logos, and product designs, is the property of Erlato and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability To the fullest extent permitted by law, Erlato shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to These Terms We reserve the right to update, modify, or revise these Terms and Conditions at our sole discretion and at any time, without prior notice. Any changes will take effect immediately upon being posted on our website. By continuing to use our website and services, you acknowledge and agree to be bound by the most current version of these Terms and Conditions. We encourage you to review this page periodically to stay informed of any updates.

10. Contact Us For any questions regarding these Terms and Conditions, please contact us through our website.